Privacy policy

Last updated: 11 November 2026

This policy explains how Toffee Toucan ("we", "us") uses the personal information you give us through this website.

What we collect

When you fill in our contact form, we collect the details you choose to give us: your name, email address, Instagram or YouTube handle, main platform, niche and your message.

Our web hosting provider also keeps standard server logs, such as your IP address and the pages you visit, to keep the website secure and working properly.

How we use it

We use your details only to reply to your enquiry and to discuss a possible partnership with you. Our legal basis for this is our legitimate interest in responding to people who contact us, and taking steps at your request before entering into an agreement.

We do not sell your information, and we do not add you to a mailing list unless you ask us to.

How long we keep it

We keep enquiry emails for as long as we need them to talk to you about working together. If we don't go on to work together, we delete them within 12 months.

Cookies

This website does not set its own cookies or use tracking or advertising cookies. It loads fonts from Google Fonts, which means your browser connects to Google's servers when the page loads.

Your rights

You can ask us to see, correct or delete the personal information we hold about you at any time by emailing contact@toffeetoucan.co.uk. If you're unhappy with how we've handled your information, you can complain to the Information Commissioner's Office at ico.org.uk.

Contact

Email: contact@toffeetoucan.co.uk